Professional Standards FAQ

What type of doctors can complaints be made against?

The Medical Council can consider a complaint about any doctor who is registered with the Council. This includes doctors working in all branches of medicine, including hospital and general practice.

Do I need to instruct a solicitor if I wish to make a complaint?

Whilst some complaints would be received through a solicitor, it is not necessary to get legal advice to make a complaint.

Will the doctor be aware that I have made a complaint about him/her?

Section 59(5) of the Medical Practitioners Act provides that the Preliminary Proceedings Committee (PPC) must notify the doctor in writing that a complaint has been made against them and provide details of the nature of the complaint and the name of the complainant. The PPC does this by sending the doctor a copy of your complaint.

Can I be sued by a doctor if I make a complaint?

Section 104(1)(a) of the Medical Practitioners Act 2007 provides that in any action for defamation, proceedings of the Preliminary Proceedings Committee or the Fitness to Practise Committee under parts 7, 8 and 9 of the Act are absolutely privileged.