What happens if a complaints is made about me?

What type of doctors can complaints be made against?

The Medical Council can consider a complaint about any doctor practising in Ireland. This includes doctors working in all branches of medicine, including hospital and general practice. The Medical Council can only look into complaints where a doctor’s fitness to practise is called into question.

The Medical Council can only review complaints on the following grounds:

  • Professional Misconduct 
  • Poor Professional Performance (this can only be considered for events which took place on or after 3 July 2008)
  • relevant medical disability
  • A failure to comply with one or more condition(s) attached to a doctor's registration
  • A failure to comply with an undertaking given to the Medical Council or to take any action specified in a consent given in the context of a previous inquiry
  • Contravention (infringement) of the Medical Practitioners Act 2007
  • A conviction in the State for an offence triable on indictment or if convicted outside the State, for an offence that would be triable on indictment in the Irish courts.

Will I be informed by the Medical Council if a complaint is made against me?

If a complaint is received, a copy of it is sent to you. The Council will provide you with a copy of the complaint and you will be given the opportunity to respond. All information obtained during the course of the investigation will also be sent to the you.

What does my case officer do?

The case officer is your point of contact throughout the complaints process. The case officer informs you of the progress of the complaint and if they require any documentation or information from you. The case officer will also inform you of decisions made about the complaint and the outcome. 

Case officers are trained investigators and are trained in the areas of regulatory law, fair procedures, investigative and interviewing techniques. T he role of the case officer is neutral and independent and  they have  no part of the Preliminary Proceedings Committee's (PPC) decision making process.

Should I get independent legal advice?

If a complaint is made about you, you should contact your medical defence body and/or obtain independent legal advice.

How is my registration affected while the complaint in relation to me is being progressed?

You are still on the register and entitled to work as a doctor in Ireland while the complaint is being progressed, unless the Council applies to suspend your registration under section 60 of the Medical Practitioners Act 2007.

If the Medical Council has received a complaint about you, you will not be able to voluntarily withdraw your name from the register while the complaint is being progressed.

In addition, the Medical Council may not be able to issue you with a Certificate of Current Professional Status while there is an ongoing complaint about you.

Additional Information