Corporate Social Responsibility

As a public body, the Medical Council understands that our work has an impact on the environment, our employees, the community, and our stakeholders.

The Medical Council believes that implementing CSR:

  • Brings competitiveness, sustainability, builds reputation & trust
  • Wins new business and increases customer retention
  • Develops and enhances relationships with suppliers and networks
  • Attracts, retains and maintains a happy workforce and becomes an employer of choice
  • Saves money on energy and operating costs and manages risk
  • Protects environment
  • Improves your business reputation

This CSR Statement has been drafted to take into account the core pillars in Ireland’s National Plan on Corporate Social Responsibility 2017-2020 and identifies the four pillars of our CSR commitment, the implementation of which is supported by a policy document.

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More Information


At the Medical Council, we acknowledge that the foundation to our success is our employees. We strive to be an employer of choice, offering transparent terms and conditions and fair compensation and benefits. Some examples of our workplace initiatives include:

  • Personal development plan based on individual requirements and aspirations
  • Mentoring programme 
  • Staff training programme 
  • Specialised Health & Safety training made available to suitable candidates – Occupational First Aid, Fire Warden 
  • Equal opportunities practised 
  • Employee Assistance Programme (EAP) 
  • Wellbeing Group

A “Healthy Ireland” (HI) vending solution was put in place in conjunction with our vending provider in 2014 to provide healthy options to visitors and staff, and to inform food choices. With QR codes linking to the Snack Sense website, information on nutritional facts for the products are available.

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In 2017 the Facilities Team and Wellbeing Group joined forces to engage the Waterford based GIY group to deliver a Grow it Yourself workshop with a view to encouraging sustainable food efforts.

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Further workshops and efforts to raise awareness about food choices and healthy eating will continue to be a focus for the organisation.

A Mental Health Awareness month was established in 2016 with a series of topics, presentations, workshops and coffee + cake catch-ups covering mental health in the workplace, bereavement, stress management, mindfulness and physical health benefits.

With life becoming increasingly busy, managing stress and our emotional state is important to maintaining health and wellbeing. Encouraging healthy work-life balance is a staple topic of the Medical Council’s Wellbeing Group and HR Team initiatives and the month-long programme was welcomed by those who took part. Activities included an organisation-wide cycle in support of Pieta House, with staff cycling for a half hour throughout the day with the support of external facilitators.

Further programmes in support of mental health awareness have continued since 2016 with the Medical Council committed to supporting and promoting this subject.

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The Medical Council and its staff have always played a part in the community. We engage with the community through fundraising initiatives which support charities, associations and foundations. Staff benefit from these interactions and vote each year to raise funds for charities close to their hearts. Past fundraising efforts have focused on a number of charities, including the Irish Cancer Society, Dublin Simon Community, Temple Street Bake Off, Pieta House, Our Lady’s Hospice, Alzheimer’s Ireland, Peter McVerry Trust and Temple Street Children’s Hospital.

We are delighted to have chosen Laura Lynn (Ireland’s Children’s Hospice) as our charity for 2018

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Supplier Engagement & Procurement

Supplier engagement is an integral part of the organisation’s commitment to best practice in CSR. This engagement covers a number of areas which are key to developing and sustaining these relationships.

We support and engage with suppliers who are committed to ensuring that working conditions in our supply chain are safe, that workers are treated with respect and dignity, and that our products and processes are environmentally responsible.

In procuring services and goods, the Medical Council will work with our suppliers to:

  • Reduce environmental and social impacts 
  • Mitigate sustainability risks 
  • Improve operational efficiency 
  • Mitigate employee safety hazards 
  • Respect human rights
  • Consider ethical trade issues
  • Support employment diversity and social inclusion
  • Promote accessible design

The Medical Council will continue to work with our suppliers to develop and source more sustainable services and goods. Existing practices are:

  • Compostable and/ or recyclable materials provided by suppliers
  • Energy efficient services and goods: Green Procurement – Guidance for the Public Sector
  • The OGP Framework for energy providers is reviewed on an annual basis for cost reductions and ways to reduce our energy consumption
  • ICT hardware procured in line with Energy Star Programme 
  • Application of WEEE recycling – Directive 2012/19/EU

Customer Services

The Medical Council believes that there is a positive link between a firm’s corporate social responsibility (CSR) activities and customer outcomes.

Actively communicating our policies, procedures, vision, mission and values facilitates enhanced communication inside the company and externally with customers and stakeholders, increasing trust and certainty.

  • The Customer Charter for Registrants Charter of Expectations was developed in 2014 and a broader charter for all customers was approved by the Medical Council at its meeting in March 2018. Further reviews of our commitments in this area will be undertaken.
  • Whilst we will continue to provide information in a proactive way, our FOI unit works to provide members of the public with access to information held by the Medical Council to the greatest extent possible, consistent with the public interest and right to privacy.
  • The Medical Council is committed to compliance with the General Data Protection Regulations which came into effect on the 25th of May 2018, this includes building GDPR into current and future contractual commitments, clarifying, improving and maintaining key data protection and privacy controls. The Medical Council strives to improve security, maintaining privacy for the data we hold and ensuring appropriate security across our partners and supply chain.

Consultation with all stakeholders builds trust, knowledge with shared experiences bringing value to all parties.


The Medical Council recognises and understands the importance of protecting the environment in which we operate. We are fully committed to minimising the impact that running our business has on the environment and we encourage our employees, suppliers and stakeholders to do the same.

At the Medical Council, we take a proactive approach to managing our environmental obligations. We understand that our activities can have a lasting impact and, through our policies on environment, energy, fire and health & safety, are committed to managing our environmental responsibilities effectively.

Energy Management

We are dedicated to reducing energy consumption in line with national standards. As part of this strategy we are actively working with the Sustainable Energy Association of Ireland (SEAI), who chart our progress on meeting the energy reduction requirement of 33% by 2020. This is in accordance with the national energy efficiency action plan (NEEAP).

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The Medical Council issued its first Energy Management Strategy Statement in 2017. Our commitment to reducing our carbon footprint stems not only from our requirements under European Union Energy Regulations and the SEAI monitoring and reporting system, but from our drive to have a positive impact as an organisation on the environment.

  • Staff awareness of energy management and consumption 
  • SEAI Engaging People & Mentoring programmes
  • ‘Turn off the Lights’ awareness drive
  • Reducing print services – double-sided, mono print, swipe accessible printing facilities. Print only what you need
  • Implementation of remedial actions including replacement of end of life systems

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Environmental commitments & procurement

The Medical Council is also committed to the protection of the environment and the promotion of sustainable development, while pursuing best value for money for its contracts. This commitment is achieved through:

  • Complying with all relevant environmental legislation, regulations, approved codes of practice, applicable licenses and with other requirements to which the organisation subscribes
  • Specifying the use of environmentally-friendly processes and products where possible 
  • Ensuring that appropriate consideration is given to the costs and benefits of environmentally-friendly alternatives offered by suppliers

Changes we've made:

  • Embedding examples of green procurement and life-cycle costing of new products to influence better sustainability initiatives.
  • Bike to Work Scheme and Leap Card at source supporting sustainable travel solutions
  • Printing less – swipe cards to access printers with double-sided mono-colour as standard
  • Introduction of centralised bins to support segregation of waste at source, reducing the volume of waste going to landfill.

Small things such as shutting down computers in the evening, switching off the printer and recycling what we can goes a long way to reducing the impact we have on the environment.

Environmental Initiatives

Support for additional initiatives, including the Conscious Cup Campaign, has grown in recent months with staff supporting the removal of all disposable cups from the workplace. Further initiatives and positive changes will continue to be made to support a healthy environment.

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